# Donald Jin

> Research Director, Business Economic Value

- Canonical: https://trial.futurumgroup.com/donald-jin/
- Role: Analyst

Don is the Research Director of the Business Economic Value service at The Futurum Group. He guides end-to-end engagements, from designing financial models and conducting research to delivering client-ready BEV deliverables. Before joining Futurum, Don held senior leadership roles at HFS Research and IDC, where he built and scaled consulting programs, led TEV engagements, and provided strategic advisory council to Fortune 500 clients. With over twenty-five years of experience in consulting, market research, and business impact analysis, he has helped organizations address complex business challenges by translating data-driven insights into actionable strategies. Don holds an MBA specializing in Market Research and a Bachelor of Science in Marketing Management from Boston University.

## Recent work

- [Orchestrating IT at Global Scale How IBM Consulting Enabled Nestlé’s AI-Driven Delivery Model](https://trial.futurumgroup.com/research-reports/orchestrating-it-at-global-scale-how-ibm-consulting-enabled-nestles-ai-driven-delivery-model/) (Research Report, 2026-08-06)
- [IBM as Client Zero: How IBM Built an Enterprise AI Orchestration Model at Global Scale](https://trial.futurumgroup.com/research-reports/ibm-as-client-zero-how-ibm-built-an-enterprise-ai-orchestration-model-at-global-scale/) (Research Report, 2026-08-06)
- [Building A Digital-Native Airline: How IBM Powered Riyadh Air’s Launch](https://trial.futurumgroup.com/research-reports/building-a-digital-native-airline-how-ibm-powered-riyadh-airs-launch/) (Research Report, 2026-07-29)
- [IBM watsonx Orchestrate: The ROI Is Real](https://trial.futurumgroup.com/research-reports/ibm-watsonx-orchestrate-the-roi-is-real/) (Research Report, 2026-05-20)
- [The Business Economic Value of Freshservice by Freshworks](https://trial.futurumgroup.com/research-reports/the-business-economic-value-of-freshservice-by-freshworks/) (Research Report, 2026-05-11)
- [From Pipeline to Financial Impact: The Business Economic Value of SAP Sales Cloud](https://trial.futurumgroup.com/research-reports/from-pipeline-to-financial-impact-the-business-economic-value-of-sap-sales-cloud/) (Research Report, 2026-04-02)
- [Unlocking Enterprise Value: The Real-World Benefits and ROI of SAP’s Embedded Business AI](https://trial.futurumgroup.com/research-reports/unlocking-enterprise-value-the-real-world-benefits-and-roi-of-saps-embedded-business-ai/) (Research Report, 2025-12-01)
- [The Importance of Strategic Portfolio Management and Data-Driven Planning for Modern Enterprises](https://trial.futurumgroup.com/research-reports/the-importance-of-strategic-portfolio-management-and-data-driven-planning-for-modern-enterprises/) (Research Report, 2025-10-21)
- [Achieving Business Value with SAP Business AI: AGILITA Case Study](https://trial.futurumgroup.com/research-reports/achieving-business-value-with-sap-business-ai-agilita-case-study/) (Research Report, 2025-09-25)
- [Unlocking the Total Economic Value of Smartsheet](https://trial.futurumgroup.com/research-reports/unlocking-the-total-economic-value-of-smartsheet/) (Research Report, 2025-04-09)