# CIO Insights

> Futurum’s Enterprise Technology Buyers practice provides comprehensive coverage of how enterprise technology decisions are made across the organization, from the CIO and IT leadership to the growing universe of business executives who now directly influence technology strategy, budgets, and outcomes.

- Canonical: https://trial.futurumgroup.com/practice-areas/cio-technology-buyers/
- Code: cioInsights

## Latest insights

- [Abridge Wins VA Ambient AI Contract: Federal Scale Validated](https://trial.futurumgroup.com/insights/abridge-wins-va-ambient-ai-contract-federal-scale-validated/) (Insight, 2026-09-23)
- [Lititz Mutual Bets on Embedded AI to Solve the Agent Knowledge Gap](https://trial.futurumgroup.com/insights/lititz-mutual-bets-on-embedded-ai-to-solve-the-agent-knowledge-gap/) (Insight, 2026-09-22)
- [MANTL's Branch Bet Pays Off: 1M Applications and Climbing](https://trial.futurumgroup.com/insights/mantls-branch-bet-pays-off-1m-applications-and-climbing/) (Insight, 2026-09-18)
- [Zendesk's Specialized AI Agents Redefine the CX Automation Benchmark](https://trial.futurumgroup.com/insights/zendesks-specialized-ai-agents-redefine-the-cx-automation-benchmark/) (Insight, 2026-09-15)
- [Conduent's CITO Hire Signals AI-First Enterprise Transformation Push](https://trial.futurumgroup.com/insights/conduents-cito-hire-signals-ai-first-enterprise-transformation-push/) (Insight, 2026-09-15)
- [Enterprise AI Overruns Hit 46.9%: Is the Reckoning in FY2027?](https://trial.futurumgroup.com/insights/enterprise-ai-overruns-hit-46-9-is-the-reckoning-in-fy2027/) (Insight, 2026-09-14)
- [Salesforce’s Job-Ready Agents Target Enterprise AI’s Biggest Gap](https://trial.futurumgroup.com/insights/salesforces-job-ready-agents-target-enterprise-ais-biggest-gap/) (Insight, 2026-09-11)
- [Atlassian Bets the Work Surface on Governed Agentic Workflows](https://trial.futurumgroup.com/insights/atlassian-bets-the-work-surface-on-governed-agentic-workflows/) (Insight, 2026-09-10)
- [Smartsheet Bets on APAC Leadership to Capture AI Work Management Surge](https://trial.futurumgroup.com/insights/smartsheet-bets-on-apac-leadership-to-capture-ai-work-management-surge/) (Insight, 2026-09-09)
- [Adobe’s CEO Succession Bets on Agentic AI and CX Dominance](https://trial.futurumgroup.com/insights/adobes-ceo-succession-bets-on-agentic-ai-and-cx-dominance/) (Insight, 2026-09-04)
- [Raiz Federal Credit Union’s ROI Case Makes the Argument for Platform Consolidation](https://trial.futurumgroup.com/insights/raiz-federal-credit-unions-roi-case-makes-the-argument-for-platform-consolidation/) (Insight, 2026-09-04)
- [Thales-KSSL Rocket Deal: A Sovereign-Security Signal for Cyber Buyers](https://trial.futurumgroup.com/insights/thales-kssl-rocket-deal-a-sovereign-security-signal-for-cyber-buyers/) (Insight, 2026-09-04)

## Latest research reports

- [Orchestrating IT at Global Scale How IBM Consulting Enabled Nestlé’s AI-Driven Delivery Model](https://trial.futurumgroup.com/research-reports/orchestrating-it-at-global-scale-how-ibm-consulting-enabled-nestles-ai-driven-delivery-model/) (Research Report, 2026-08-06)
- [IBM as Client Zero: How IBM Built an Enterprise AI Orchestration Model at Global Scale](https://trial.futurumgroup.com/research-reports/ibm-as-client-zero-how-ibm-built-an-enterprise-ai-orchestration-model-at-global-scale/) (Research Report, 2026-08-06)
- [The Orchestrator: Who’s Conducting Your Enterprise?](https://trial.futurumgroup.com/research-reports/the-orchestrator-whos-conducting-your-enterprise/) (Research Report, 2026-08-05)
- [Building A Digital-Native Airline: How IBM Powered Riyadh Air’s Launch](https://trial.futurumgroup.com/research-reports/building-a-digital-native-airline-how-ibm-powered-riyadh-airs-launch/) (Research Report, 2026-07-29)
- [The Autonomous Store: How Agentic AI is Redefining the Retail Experience](https://trial.futurumgroup.com/research-reports/the-autonomous-store-how-agentic-ai-is-redefining-the-retail-experience/) (Research Report, 2026-05-06)
- [Cybersecurity in the Age of AI: Moving from Fragile to Resilient](https://trial.futurumgroup.com/research-reports/cybersecurity-in-the-age-of-ai-moving-from-fragile-to-resilient/) (Research Report, 2026-02-27)