# 2023 Cloud Downtime Incident Report

> The Futurum Group’s latest research report, 2023 Cloud Downtime Incident Report, presents a detailed examination of downtime incidents across major cloud providers.

- Canonical: https://trial.futurumgroup.com/research-reports/2023-cloud-downtime-incident-report/
- Kind: Research Report
- Published: 2024-04-10T14:17:53.000Z
- Updated: 2025-08-12T12:17:10.000Z
- Authors: [Steven Dickens](https://trial.futurumgroup.com/leadership-team/steven-dickens/), [Mitch Lewis](https://trial.futurumgroup.com/mitch-lewis/)
- Practice areas: [CIO Insights](https://trial.futurumgroup.com/practice-areas/cio-technology-buyers/), [Cloud & Infrastructure](https://trial.futurumgroup.com/practice-areas/hybrid-cloud-infrastructure/)
- Tags: 2023 Cloud Downtime, Cloud, cloud computing, Cloud Downtime Incident Report, service reliability
- Access: The full report, its underlying data and the analyst time behind it are available to Futurum clients. The body served here is the report’s public summary and is free to read, quote and cite with attribution.

In this comprehensive analysis, The Futurum Group delves into the critical aspects of cloud service availability and incident reporting, focusing on major providers such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform. We examine the frequency, duration, and transparency of downtime incidents, shedding light on the challenges faced by organizations in evaluating cloud services. Our findings provide valuable insights for IT decision-makers navigating the complex landscape of cloud computing. The Futurum Group’s latest research report, 2023 Cloud Downtime Incident Report , presents a detailed examination of downtime incidents across major cloud providers. By meticulously collecting and analyzing publicly available incident reporting data, we uncover patterns and practices surrounding outages and incident reporting. Key takeaways from this report include insights into the imperative of service availability, challenges in downtime evaluation, and emerging regulatory landscapes such as the Digital Operational Resilience Act (DORA) in the European Union. Key takeaways from our 2023 Cloud Downtime Incident Report include: The critical importance of service availability in modern IT ecosystems. The challenges organizations face in evaluating cloud downtime incidents and comparing service reliability across providers. The evolving regulatory landscape and its implications for cloud service providers and users. In today’s technology landscape, where reliance on cloud services is ubiquitous, understanding and addressing downtime incidents is paramount for businesses across industries. Our 2023 Cloud Downtime Incident Report offers essential insights for IT decision-makers, providing a roadmap for navigating the complexities of cloud service evaluation and selection. As cloud computing continues to shape the future of digital operations, this report serves as a valuable resource for organizations striving to ensure the resilience and reliability of their cloud infrastructure. Download your copy of our 2023 Cloud Downtime Incident Report today to gain actionable insights and stay ahead in the evolving world of cloud computing. Download Now