Market CoverageZendesk's Specialized AI Agents Redefine the CX Automation BenchmarkKeith Kirkpatrick, Vice President, Research, at Futurum, Zendesk's Specialized AI Agents reshape customer experience automation, automating up to 80% of enterprise workflows with industry and custom solutions.Keith Kirkpatrick·September 15, 2026
Market CoverageWill CDW’s Lovelytics Acquisition Close Its AI Delivery Gap?Tiffani Bova, Chief Strategy and Research Officer at The Futurum Group, examines CDW’s Lovelytics acquisition, its data and AI capabilities, and the work ahead on integration.Tiffani Bova·September 15, 2026
Market CoverageLogicMonitor Bets on Outside-In Observability for the AI EraLogicMonitor's Outside-In Observability platform replaces legacy APM tools with Synthetics and Internet Performance Monitoring, offering 3,500+ global test locations and proactive visibility for agentic AI adoption in IT Operations.September 15, 2026
Market CoverageConduent's CITO Hire Signals AI-First Enterprise Transformation PushConduent appoints Narayanan Sundaresan as Chief Information and Technology Officer, bringing 28+ years of enterprise AI expertise to drive digital transformation as channel partners report overwhelming confidence in AI-powered growth.September 15, 2026
Market CoverageSword Group's H1 2026 Results Land as AI Consulting Demand PeaksSword Group released its H1 2026 financial results replay on September 15, 2026, positioning the IT consulting firm within the highest-demand segment as AI consulting drives channel ecosystem growth toward $25.7B in 2026.September 15, 2026
Market CoverageWavestone Bets on Sand Cherry to Win U.S. AI ConsultingWavestone acquires Denver-based Sand Cherry, adding 130 telecom and energy consultants to strengthen its North American platform and execute its U.S. expansion strategy.September 15, 2026
Market Coveraged-Matrix Joins NVLink Fusion. Is It NVIDIA’s Hedge on Groq?Brendan Burke, Research Director at Futurum, examines d-Matrix’s integration of Raptor inference XPUs into NVIDIA MGX racks via NVLink Fusion, testing if 3D-DRAM architecture outperforms Groq’s SRAM-based LPX.Brendan Burke·September 14, 2026
Market CoverageCan the IBM/Arm Dual Architecture Processor Align the Mainframe With the Agentic CPU Market?Brendan Burke, Research Director at Futurum, shares insights on IBM’s native Arm mainframe design and the execution tests that remain before deployment.Brendan Burke·September 14, 2026
EarningsAdobe Q3 FY 2026: AI Momentum Builds Amid Leadership TransitionFuturum Research analyzes Adobe’s Q3 FY 2026 earnings, including AI-first product adoption, freemium user growth, leadership changes, and the outlook for monetization.September 14, 2026
EarningsOracle Q1 FY 2027: AI Infrastructure Contracts Convert Into GrowthFuturum Research analyzes Oracle’s Q1 FY 2027 earnings, including OCI growth, AI contract conversion, data center spending, and agentic enterprise products.September 14, 2026
Market CoverageNVIDIA Groq 3 LPX’s Promise of World’s Fastest Inference Enters Full ProductionBrendan Burke, Research Director at Futurum, shares his insights on how NVIDIA Groq 3 LPX strengthens Vera Rubin and what cloud providers must prove before faster tokens support premium pricing.Brendan Burke·September 14, 2026
Market CoverageNVIDIA and SpaceXAI Link Grok Expansion With Orbital ComputingBrendan Burke, Research Director at Futurum, shares insights on NVIDIA Vera CPU adoption across Grok and Starmind and the evidence required to validate orbital AI computing.Brendan Burke·September 14, 2026
Market CoverageFPT IS Builds Vietnam’s Court KPI Platform in 60 DaysVietnam’s Supreme People’s Court launched an AI-integrated KPI Platform in 60 days, unifying document management, task tracking, and staff evaluation to accelerate public-sector digital transformation.September 14, 2026
Market CoverageComarch Bets on Agentic Finance as AI Agent Adoption Hits 40%Comarch E-Invoicing launches AI Agent Access for 100,000+ entities, positioning itself as an infrastructure leader as enterprise AI agent adoption surges to 40%.September 14, 2026
Market CoverageElevenLabs Music v2.5: Generative Audio Grows UpElevenLabs launches Music v2.5 with blind-test validation showing majority preference, now offering lossless downloads on all plans as generative audio evolves into enterprise-ready creative infrastructure.September 12, 2026
Market CoverageSolo.io Extends AI Agent Governance to the Desktop with agentdesktopAlastair Cooke, Research Director, Cloud and Data Center at Futurum, shares his insights on Solo.io’s agentdesktop launch and what it means for closing the AI agent governance gap at the endpoint.Alastair Cooke·September 11, 2026
Market CoverageSalesforce’s Job-Ready Agents Target Enterprise AI’s Biggest GapKeith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Salesforce’s new agentic AI agents address enterprise deployment gaps, with 64.9% of decision-makers prioritizing autonomous agents for job-ready solutions.Keith Kirkpatrick·September 11, 2026
Market CoverageElevenLabs-UMG Deal Sets the Standard for Licensed AI AudioElevenLabs and Universal Music Group partner to launch a licensed AI Audio Platform enabling fan-created remixes and personalized vocals, setting new standards for responsible AI commercialization.September 11, 2026
Market CoverageFIS Posts Record H1 2026 Core Wins: Platform Beats Point SolutionsFIS delivered record first-half 2026 core wins across community and regional banking, adding millions of accounts through platform consolidation and AI-powered capabilities developed with Anthropic.September 11, 2026
Market CoverageAkabot Bets on Agentic Automation to Capture a $271B MarketFPT IS unveiled a major Akabot update positioning the platform as an Agentic Automation Ecosystem with AI embedded across the full automation lifecycle, targeting a $271.3B software lifecycle engineering market growing at 15.4% CAGR.September 11, 2026