Custom Research ReportIBM as Client Zero: How IBM Built an Enterprise AI Orchestration Model at Global ScaleIn our latest case study, IBM as Client Zero: How IBM built an enterprise AI orchestration model at global scale, completed in partnership with IBM, Futurum Research examines how IBM transformed its own workflows with AI — capturing $4.5 billion in annualized productivity savings, more than double…Donald Jin·August 6, 2026
Custom Research ReportIBM watsonx Orchestrate: The ROI Is RealIn this BEV Report, completed in partnership with IBM, Futurum Research explores how enterprise customers are using IBM watsonx Orchestrate to move beyond AI experimentation and generate measurable value through agentic workflow automation.Donald Jin·May 20, 2026
Custom Research ReportThe Business Economic Value of Freshservice by FreshworksIn our latest BEV Report, The Business Economic Value of Freshservice by Freshworks , completed in partnership with Freshworks, Futurum Research examines how enterprises migrating from large legacy ITSM platforms to Freshservice achieved measurable financial and operational value through cost…Donald Jin·May 11, 2026
Custom Research ReportFrom Pipeline to Financial Impact: The Business Economic Value of SAP Sales CloudIn our latest BEV Report, From Pipeline to Financial Impact: The Business Economic Value of SAP Sales Cloud , completed in partnership with SAP, Futurum Research examines how SAP Sales Cloud helps enterprises strengthen revenue execution, improve predictability, and align sales activity more…Donald Jin, Keith Kirkpatrick·April 2, 2026
Custom Research ReportUnlocking Enterprise Value: The Real-World Benefits and ROI of SAP’s Embedded Business AIIn our latest market report, Unlocking Enterprise Value: The Real-World Benefits and ROI of SAP’s Embedded Business AI, completed in partnership with SAP, Futurum Research explores how embedded AI—grounded in trusted data, governed responsibly, and architected directly into business…Keith Kirkpatrick, Donald Jin·December 1, 2025
Custom Research ReportThe Importance of Strategic Portfolio Management and Data-Driven Planning for Modern EnterprisesIn our latest Market Report, The Importance of Strategic Portfolio Management and Data-Driven Planning for Modern Enterprises, developed in partnership with IBM, Futurum Research examines how enterprises are using modern SPM platforms to drive alignment between strategy, execution, and financial…Keith Kirkpatrick, Donald Jin·October 21, 2025
Custom Research ReportAchieving Business Value with SAP Business AI: AGILITA Case StudyIn this case study, The Futurum Group explores how AGILITA used SAP Business AI to transform a routine but critical workflow—delivering both operational improvements and meaningful business outcomes.Keith Kirkpatrick, Donald Jin·September 25, 2025
Custom Research ReportUnlocking the Total Economic Value of SmartsheetIn our latest report, Unlocking the Total Economic Value of Smartsheet , completed in partnership with Smartsheet, The Futurum Group quantifies the platform’s financial and operational impact, revealing how Smartsheet helps organizations accelerate decision-making, streamline workflows, and realize…Keith Kirkpatrick, Donald Jin·April 9, 2025