Achieving Business Value with SAP Business AI: AGILITA Case Study
Updated
In this case study, The Futurum Group explores how AGILITA used SAP Business AI to transform a routine but critical workflow—delivering both operational improvements and meaningful business outcomes.
Futurum's Keith Kirkpatrick and Donald Jin,
Cite this
Keith Kirkpatrick and Donald Jin, The Futurum Group, "Achieving Business Value with SAP Business AI: AGILITA Case Study," September 25, 2025. https://trial.futurumgroup.com/research-reports/achieving-business-value-with-sap-business-ai-agilita-case-study/

AI is no longer about experimentation—it’s about measurable impact. AGILITA, a Swiss–German SAP partner, turned to SAP Business AI to tackle one of the most common but time-consuming processes in professional services: time reporting and project administration.
By building a voice-first, mobile app on SAP BTP and integrating with core SAP systems, AGILITA streamlined workflows that had long frustrated employees and delayed visibility for project managers. The initiative removed friction from daily reporting and raised the bar for data quality, speed, and client transparency.
The results go beyond efficiency. AGILITA’s work with SAP Business AI demonstrates how even a single focused use case can generate significant economic value and open the door to new AI-driven opportunities. This case study by Futurum Research, in partnership with SAP, highlights lessons learned, the integration blueprint, and the business outcomes that partners and customers can replicate. Download Achieving Business Value with SAP Business AI: AGILITA Case Study to see how AGILITA transformed everyday processes into measurable business impact.
In this case study, you will learn:
- How AGILITA identified a high-impact workflow ideally suited for AI automation.
- The SAP Business AI tools and integrations that powered their solution.
- The business outcomes achieved and the broader opportunities uncovered.
- A repeatable framework for partners to pilot, validate, and scale AI.
If you are interested in learning more, be sure to download your copy of Achieving Business Value with SAP Business AI: AGILITA Case Study today.
Published by Futurum.
More from Keith Kirkpatrick
Adobe Lands Jet2 to Prove Agentic CX at Scale
Adobe and Jet2 announced a multi-year strategic partnership deploying Agentic AI to personalize holiday experiences for 10 million myJet2 customers, establishing a co-innovation Customer Experience Lab with forward-deployed Adobe engineers.
Salesforce’s Real Moat Behind Koa Is Its CRM Training Data
Keith Kirkpatrick, VP, Research, Enterprise Software & Digital Workflows at Futurum, argues that Koa’s real defense isn’t the model Salesforce built, but the CRM training data behind it.
HubSpot Bets the Platform on Growth Context
Keith Kirkpatrick, Vice President, Research, at Futurum, HubSpot's Fall 2026 Spotlight release introduces Growth Context, an AI-native framework positioning the company as a CRM leader for SMB and mid-market teams.