InsightSprout Social’s Trellis: From Caption Tool to Enterprise AI LayerSprout Social’s Trellis agentic AI unifies listening, publishing, inbox, and reporting into one intelligence layer, now available across all plans and already compressing reporting timelines at enterprise clients like JetBlue and Ipsy.August 21, 2026
InsightIs Social Media Now the Frontline for Brand Crisis Management?Social media has emerged as the primary channel where consumers first encounter brand crises and expect immediate responses. Enterprises are investing heavily in AI-powered social management platforms to address this operational necessity.August 2, 2026
