Market sizing, benchmarks and custom research from the Futurum analyst team.
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In our latest Research Brief, The Autonomous Enterprise: The Essential Foundations for Agentic Platforms, developed in collaboration with Google Cloud, The Futurum Group outlines the shift from command-based AI to an agentic workforce, the enterprise barriers leaders must overcome, and the platform…
In this case study, The Futurum Group explores how AGILITA used SAP Business AI to transform a routine but critical workflow—delivering both operational improvements and meaningful business outcomes.
In our latest market report, From Data to Decisions: How ERP-Embedded AI/ML Makes Predictive Insights Accessible, produced in partnership with Epicor, Futurum Research outlines how embedding AI and ML into ERP systems helps unify data, automate processes, and deliver predictive insights that…
This benchmark assesses how major enterprise software vendors are implementing agentic AI in customer help today.
In Bridging the AI Production Gap: How Observability Unlocks Enterprise AI Success, developed in partnership with Dynatrace, Futurum Research maps the market landscape, highlight adoption trends, and provide a pragmatic implementation guide—covering vendor selection criteria, phased rollouts, and…
In our latest Research Brief, Beyond HR Compliance: Building Employee Trust Amid Global Uncertainty, completed in partnership with SAP, Futurum Research examines how compliance can evolve from a cost center into a trust-building advantage, helping organizations navigate global uncertainty with…
In our latest Market Brief, Enabling the Agentic AI Ecosystem Through watsonx , developed in partnership with IBM, Futurum Research explores how agentic AI will redefine digital labor and enterprise workflows.
In our latest Market Brief, The AI-Powered Content Revolution , created in partnership with Egnyte, Futurum explores how AI is transforming cloud content management from static storage into a dynamic system of insight, automation, and compliance.
In our latest report, Unlocking the Total Economic Value of Smartsheet , completed in partnership with Smartsheet, The Futurum Group quantifies the platform’s financial and operational impact, revealing how Smartsheet helps organizations accelerate decision-making, streamline workflows, and realize…
In our latest Research Report, Securing Your Software Supply Chain: A Boardroom and C-Suite Imperative , completed in partnership with Sonatype, The Futurum Group examines how the software security conversation is shifting from technical teams to the boardroom.
In this research brief, Logitech Enables Microsoft Copilot in Teams Rooms: Boosting Productivity and Engagement with Next-Generation AI Technology , which is authored by The Futurum Group in collaboration with Logitech, we discuss the key challenges often faced using hybrid meetings.
In our latest Executive Summary, Agentic AI Platforms Powering the Next Era of Work for Enterprise , we share a sample of the findings from our broader study, “Market Overview of Agentic AI Platforms in the Enterprise for 2025,” published exclusively for Futurum Intelligence Subscribers as an…
In our latest research brief completed in partnership with Epicor, Leveraging Epicor’s Grow Data Platform for Better Insights and Improved CX , we discuss the key reasons to utilize a CDP, discuss the critical features and technologies that underpin the most useful and powerful CDPs, and the key…
In our latest white paper completed in partnership with Epicor, Unveiling the Power of Unified Data: A Deep Dive into Epicor’s Grow Data Platform , we discuss the key reasons to utilize a CDP, discuss the critical features and technologies that underpin the most useful and powerful CDPs, and the…
In the latest study by Futurum Research, Maximizing ROI with Agentic AI: Why Agentforce Is the Fast Path to Enterprise Value, completed in partnership with Salesforce, Futurum Research explores why Agentforce outperforms DIY (do-it-yourself) approaches, offering a currently unparalleled combination…
In our latest brief, How AI is Transforming the Economics of Customer Service , completed in partnership with Zendesk, The Futurum Group explores how AI is revolutionizing customer support by automating repetitive tasks, optimizing workflows, and enabling businesses to shift focus from outdated…
In our latest research brief completed in partnership with Aspect, Bridging Human Potential and Technology: Enhancing CX and EX for the Future , we discuss how technology can be used to enhance employee experience by providing workers with the tools and support they need to drive more job…
In our latest research brief completed in partnership with Salesforce, Why Companies Need AI Now, Powered by Salesforce , we discuss how AI agents can improve efficiency, productivity, and precision across industries, and drive better customer experiences through human-assisted, automated…
In our latest Research Brief, Leveraging Intelligence to Maximize the Value of CRM Data, completed in partnership with SugarCRM, we discuss how AI can be harnessed to deliver real-world benefits quickly through intelligent summarization and cover how SugarCRM is making this capability within its…
In our latest Market Insight Report, Image Generation Technology for Enterprise Use, we define the technology that enables text-to-image generation, cover the potential use cases and benefits of the technology, discuss the technical models and processes behind the technology, explore the risks…