Futurum, legally The Futurum Group, is a research and advisory firm based in Austin, TX. AI decision intelligence: research, benchmarks and live market signal for the people who have to choose. Coverage spans 11 practice areas.

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Company

Sierra

Futurum has published 2 analyst insights on Sierra since 2026, most recently September 18, 2026.

2 results

Sierra's AIUC-1 Certification Sets a New Bar for Agentic AI Trust

Sierra's AIUC-1 Certification Sets a New Bar for Agentic AI Trust

Sierra achieves AIUC-1 certification, the first standard purpose-built for AI agent behavior. Independent audit and adversarial testing validate reliability and security for regulated industries.

September 18, 2026

Genesys Bets on Agentic Orchestration to Own Enterprise CX

Genesys Bets on Agentic Orchestration to Own Enterprise CX

Keith Kirkpatrick, VP and Research Director at Futurum, shares his insights on Genesys’s new four-layer agentic orchestration stack, which aims to make Genesys Cloud the enterprise system of record for AI-driven customer experience.

Keith KirkpatrickSeptember 8, 2026