Company news from The Futurum Group, and the research announcements that go out with new Futurum Intelligence data.
11 results
Brad Shimmin, VP & Practice Lead of Data Intelligence, Analytics & Infrastructure, reveals GenAI workflow efficiency fell 6.0 points as a perceived benefit, while measurable tasks like documentation (+4.9), automation (+3.8), and code (+3.2) gained.
Dion Hinchcliffe examines which vendors are emerging as the operational control planes for enterprise agentic AI, and why orchestration, governance, and interoperability now define market leadership.
Keith Kirkpatrick, VP and Research Director at Futurum, explains the core factors that are driving the evolution of the increasingly agentic-focused sales, marketing, and service platforms market.
Keith Kirkpatrick, VP and Research Director at Futurum, shares his insights on the battle to control the agent orchestration layer, and discusses the key aspects that concern enterprise buyers as the shift to agent-centric workflows continues.
Keith Kirkpatrick, Research Director at Futurum, shares his insights into the development of more complex agentic AI workflows and provides key examples of leading SaaS vendors that are developing these agents and workflows for enterprises.
Keith Kirkpatrick, Research Director with Futurum, covers OpenAI’s entry into the enterprise SaaS market, its launch of AI-native apps, and the implications for established vendors adapting to an evolving, co-opetitive AI ecosystem.
Keith Kirkpatrick, Research Director at Futurum, covers ServiceNow’s Zurich platform enhancements, how they will help enterprises, and discusses the impact on other vendors in the enterprise software & digital workflows market.
Futurum’s Dion Hinchcliffe, VP & Practice Lead, Digital Leadership & CIO, shares key insights and highlights from Futurum’s latest Global CIO Survey, which reveals a decisive new chapter in enterprise IT.
Keith Kirkpatrick, Research Director at Futurum shares his insights into vendors’ use of AI agents, discusses the key elements of what it means to actually deliver agentic technology, and provides an overview of the current agentic landscape.
Alex Smith, VP Channels Research at Futurum shares his insights on how partner organizations are deploying AI to drive efficiency in their operations and yield better overall partnering outcomes.
Keith Kirkpatrick, Research Director with Futurum, discusses ServiceNow’s Knowledge 2025 customer event and how the company’s products and services support its underlying strategy.