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Company

Amtrak

Futurum has published 1 insight on Amtrak since 2023, most recently November 6, 2023.

1 result

Futurum ResearchInsight

Amtrak Approaches CX with a Variety of Strategies and Technologies

Sherril Hanson, Senior Analyst at The Futurum Group, interviews Kimberly Woods, from Amtrak, to discuss the company’s latest CX enhancements, which include support across the physical and digital experience.

November 6, 2023

Amtrak

Coverage of Amtrak

Amtrak Approaches CX with a Variety of Strategies and Technologies