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Futurum Research

Insight · Resource

The CX Market Ecosystem

September 30, 2021

Updated October 3, 2023

The short answer

This Dash Research Market Ecosystem Infographic provides an overarching view of the CX vendor ecosystems for both Customer Facing and Operations/Back Office, in addition to the Employee Experience ecosystem.

Futurum Research, September 30, 2021

Cite this

The Futurum Group, "The CX Market Ecosystem," September 30, 2021. https://trial.futurumgroup.com/insights/the-cx-market-ecosystem/

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