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Futurum Research

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The Retail Customer Journey

Updated

The short answer

This Dash Research Infographic examines the various steps in a Retail Customer Journey, from the ‘Need to Purchase’ to eventual ‘Repeat Purchase.”

Futurum Research,

Cite this

The Futurum Group, "The Retail Customer Journey," September 26, 2021. https://trial.futurumgroup.com/insights/the-retail-customer-journey/

The Retail Customer Journey

This Dash Research Infographic examines the various steps in the Retail Customer Journey, from the ‘Need to Purchase’ to eventual ‘Repeat Purchase.’

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Published by Futurum.