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Company

Cognigy

Futurum has published 1 insight on Cognigy since 2023, most recently September 8, 2023.

1 result

Futurum ResearchInsight

8×8 Adds Voice to AI Self-Service Capabilities

Sherril Hanson, Senior Analyst at The Futurum Group, shares her insights into 8×8’s addition of voice to its Intelligent Customer Assistant, using conversational AI to offer customers another avenue for self-service.

September 8, 2023

Cognigy

Coverage of Cognigy

8×8 Adds Voice to AI Self-Service Capabilities