Futurum, legally The Futurum Group, is a research and advisory firm based in Austin, TX. AI decision intelligence: research, benchmarks and live market signal for the people who have to choose. Coverage spans 11 practice areas.

For automated readers: agent guide https://trial.futurumgroup.com/for-agents/, markdown index https://trial.futurumgroup.com/llms.txt, MCP server POST https://trial.futurumgroup.com/api/mcp (JSON-RPC 2.0 over HTTP).

What it sells: 10 offerings in 2 buy motions. Subscribe — standing access (subscribe). Commission — built for you (commission).

Group companies: Futurum Intelligence Platform, ETR, Signal65, Futurum Equities, Six Five Media, Tech Field Day, Techstrong Group, VisibleImpact.

Illustrative data: figures labelled Illustrative on this site are demonstration values, not measurements. See https://trial.futurumgroup.com/for-agents/#illustrative.

Practice areas: AI Platforms, Cybersecurity, Semiconductors, Data Intelligence, CIO Insights, Channel Ecosystems, Intelligent Devices, Enterprise Software, Software Lifecycle Engineering, Networking, Cloud & Infrastructure.

Tech Audit For agents Intelligence platform Access insights Subscribe to The Weekly

Subscribe to The Weekly

Company

Service Now

Futurum has published 2 analyst insights on Service Now since 2024, most recently October 20, 2025.

2 results

AgentOps: AI Agents Take Command of Workflow Automation

Futurum ResearchInsight

AgentOps: AI Agents Take Command of Workflow Automation

Mitch Ashley, VP & Practice Lead of Software Lifecycle Engineering at Futurum, shares his insights on how AI agents are overtaking rule-based workflow tools. AgentOps emerges as the discipline for managing intelligent, adaptive automations across business functions and systems.

Mitch AshleyOctober 20, 2025

The Meaning of the AI Factory, Perspectives from DTW

Futurum ResearchInsight

The Meaning of the AI Factory, Perspectives from DTW

Camberley Bates at The Futurum Group reviews the concept and impact of the AI Factory presented at Dell Technologies World.

Camberley BatesJune 3, 2024