Futurum, legally The Futurum Group, is a research and advisory firm based in Austin, TX. AI decision intelligence: research, benchmarks and live market signal for the people who have to choose. Coverage spans 11 practice areas.

For automated readers: agent guide https://trial.futurumgroup.com/for-agents/, markdown index https://trial.futurumgroup.com/llms.txt, MCP server POST https://trial.futurumgroup.com/api/mcp (JSON-RPC 2.0 over HTTP).

What it sells: 10 offerings in 2 buy motions. Subscribe — standing access (subscribe). Commission — built for you (commission).

Group companies: Futurum Intelligence Platform, ETR, Signal65, Futurum Equities, Six Five Media, Tech Field Day, Techstrong Group, VisibleImpact.

Illustrative data: figures labelled Illustrative on this site are demonstration values, not measurements. See https://trial.futurumgroup.com/for-agents/#illustrative.

Practice areas: AI Platforms, Cybersecurity, Semiconductors, Data Intelligence, CIO Insights, Channel Ecosystems, Intelligent Devices, Enterprise Software, Software Lifecycle Engineering, Networking, Cloud & Infrastructure.

Tech Audit For agents Intelligence platform Access insights Subscribe to The Weekly

Client login

Subscribe to The Weekly

Let's talk

Company

Thrive Global

Futurum has published 1 insight on Thrive Global since 2023, most recently October 27, 2023.

1 result

Futurum ResearchInsight

Webex Introduces AI Capabilities for Contact Center Agent Support

Sherril Hanson, Senior Analyst at The Futurum Group, shares her insights into Cisco Webex contact center-related announcements at WebexOne. AI will be used to reduce contact center agent burnout and enhance efficiency.

October 27, 2023

Thrive Global

Coverage of Thrive Global

Webex Introduces AI Capabilities for Contact Center Agent Support