Research notes and analysis from the Futurum practice areas.
341 results · page 4 of 18
Keith Kirkpatrick, Vice President, Research, at Futurum, Zendesk's Specialized AI Agents reshape customer experience automation, automating up to 80% of enterprise workflows with industry and custom solutions.
Tiffani Bova, Chief Strategy and Research Officer at The Futurum Group, examines CDW’s Lovelytics acquisition, its data and AI capabilities, and the work ahead on integration.
Brad Shimmin, VP and Practice Lead at Futurum, analyzes how Cloudera’s partnership with Mistral AI brings sovereign AI and local model fine-tuning to hybrid and air-gapped enterprise data estates.
LogicMonitor's Outside-In Observability platform replaces legacy APM tools with Synthetics and Internet Performance Monitoring, offering 3,500+ global test locations and proactive visibility for agentic AI adoption in IT Operations.
Thales elevates its role from component supplier to strategic digital transformation partner in Vietnam's aviation sector through dual agreements with Vietjet covering MRO services, cybersecurity, and AI capabilities.
Conduent appoints Narayanan Sundaresan as Chief Information and Technology Officer, bringing 28+ years of enterprise AI expertise to drive digital transformation as channel partners report overwhelming confidence in AI-powered growth.
Sword Group released its H1 2026 financial results replay on September 15, 2026, positioning the IT consulting firm within the highest-demand segment as AI consulting drives channel ecosystem growth toward $25.7B in 2026.
Wavestone acquires Denver-based Sand Cherry, adding 130 telecom and energy consultants to strengthen its North American platform and execute its U.S. expansion strategy.
Brendan Burke, Research Director at Futurum, examines d-Matrix’s integration of Raptor inference XPUs into NVIDIA MGX racks via NVLink Fusion, testing if 3D-DRAM architecture outperforms Groq’s SRAM-based LPX.
Brendan Burke, Research Director at Futurum, shares insights on IBM’s native Arm mainframe design and the execution tests that remain before deployment.
Brendan Burke, Research Director at Futurum, shares his insights on how NVIDIA Groq 3 LPX strengthens Vera Rubin and what cloud providers must prove before faster tokens support premium pricing.
Keith Kirkpatrick, VP & Research Director, Enterprise Software & Digital Workflows at Futurum, shares his insights on Zendesk’s new real-time voice translation feature for contact centers and what it will take to earn customer trust.
Brendan Burke, Research Director at Futurum, shares insights on NVIDIA Vera CPU adoption across Grok and Starmind and the evidence required to validate orbital AI computing.
Vietnam’s Supreme People’s Court launched an AI-integrated KPI Platform in 60 days, unifying document management, task tracking, and staff evaluation to accelerate public-sector digital transformation.
Comarch E-Invoicing launches AI Agent Access for 100,000+ entities, positioning itself as an infrastructure leader as enterprise AI agent adoption surges to 40%.
ElevenLabs launches Music v2.5 with blind-test validation showing majority preference, now offering lossless downloads on all plans as generative audio evolves into enterprise-ready creative infrastructure.
Alastair Cooke, Research Director, Cloud and Data Center at Futurum, shares his insights on Solo.io’s agentdesktop launch and what it means for closing the AI agent governance gap at the endpoint.
Olivier Blanchard, Research Director at Futurum, breaks down Apple’s newly confirmed iPhone Duo pricing and specs, the delayed base iPhone 18, and what CEO John Ternus debut keynote signals about Apple’s strategy.
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Salesforce’s new agentic AI agents address enterprise deployment gaps, with 64.9% of decision-makers prioritizing autonomous agents for job-ready solutions.
ElevenLabs and Universal Music Group partner to launch a licensed AI Audio Platform enabling fan-created remixes and personalized vocals, setting new standards for responsible AI commercialization.