
2023 Customer Experience Trends and a Look Ahead
Sherril Hanson, Senior Analyst at The Futurum Group, provides insights into 2023 customer experience trends as well as a look ahead at what to expect in 2024.
Futurum has published 2 analyst insights on InMoment since 2023, most recently January 18, 2024.

Sherril Hanson, Senior Analyst at The Futurum Group, provides insights into 2023 customer experience trends as well as a look ahead at what to expect in 2024.

Sherril Hanson, Senior Analyst at The Futurum Group, shares her insights into the InMoment and Contentsquare partnership that promises to provide more insights into customer behaviors.