Futurum Research·InsightSAP Announces New Generative AI Features for SAP Concur UsersKeith Kirkpatrick, Research Director at The Futurum Group, covers SAP Concur’s new generative AI-powered enhancements, which are designed to reduce user friction, increase compliance, and allow greater coordination between users and accounting teams.Keith Kirkpatrick·March 22, 2024
Futurum Research·InsightPersonal Retail Assistant Launched by Dynamic Yield by MastercardSherril Hanson, Senior Analyst at The Futurum Group, breaks down Dynamic Yield by Mastercard’s new personal shopping assistant solution, Shopping Muse, that can provide a personalized digital shopping experience.December 8, 2023
Futurum Research·InsightPega Streamlines Chargeback Processes via Process AIKeith Kirkpatrick, Research Director at The Futurum Group, covers the infusion of process AI into Pega Smart Dispute and discusses how the software’s biggest asset is Pega’s low-code platform.Keith Kirkpatrick·October 13, 2023
Futurum Research·InsightThe Main Scoop, Episode 09: How Mastercard Empowers Sustainable Digital EconomiesOn this episode of The Main Scoop, hosts Daniel Newman and Joe Doria Daniel Newman and Joe Doria, CMO of Broadcom Mainframe Software, spend time with Joe Schuler, Vice President at Mastercard, to discuss the future of payments and payment rails.Daniel Newman·April 4, 2023
Futurum Research·InsightMastercard’s Acquisition of CipherTrace Will Bolster Crypto CapabilitiesFuturum Research Senior Analyst, Steven Dickens provides his take on the acquisition by Mastercard of CipherTrace. As bitcoin and cryptocurrencies move more and more into the mainstream the legacy financial services players need to bolster their capabilities to process these new digital assets.Steven Dickens·September 11, 2021