Custom Research ReportElevate AI Agent Quality With Active, Intelligent ContextIn its latest blueprint, Elevate AI Agent Quality with Active, Intelligent Context: How Informatica Plugin grounds Claude reasoning in trusted data, completed in partnership with Salesforce, Futurum Research examines why context blindness is the leading barrier to production-ready agentic AI, and…Brad Shimmin, Benjamin Brown·September 16, 2026
Custom Research ReportThe Platform Payoff: How AI Makes the Case for a Unified Enterprise StackIn our latest thought leadership brief, The Platform Payoff: How AI Makes the Case for a Unified Enterprise Stack , completed in partnership with Salesforce, Futurum Research examines why enterprise buyers are consolidating fragmented AI tools into unified platforms, and what that shift means for…Keith Kirkpatrick·September 4, 2026
Custom Research ReportAgentic Support Services: Benchmarking Enterprise Software Customer HelpThis benchmark assesses how major enterprise software vendors are implementing agentic AI in customer help today.Keith Kirkpatrick, Nick Patience·September 22, 2025
Custom Research ReportMaximizing ROI with Agentic AI: Why Agentforce Is the Fast Path to Enterprise ValueIn the latest study by Futurum Research, Maximizing ROI with Agentic AI: Why Agentforce Is the Fast Path to Enterprise Value, completed in partnership with Salesforce, Futurum Research explores why Agentforce outperforms DIY (do-it-yourself) approaches, offering a currently unparalleled combination…Nick Patience·February 27, 2025
Custom Research ReportWhy Companies Need AI Now, Powered by SalesforceIn our latest research brief completed in partnership with Salesforce, Why Companies Need AI Now, Powered by Salesforce , we discuss how AI agents can improve efficiency, productivity, and precision across industries, and drive better customer experiences through human-assisted, automated…Keith Kirkpatrick·December 17, 2024
Market Insight ReportMarket Insight Report: Field Service SoftwareOur latest report, Market Insight Report: Field Service Software, discusses how field service software can drive greater operational efficiency and ensure tasks are completed with precision.Keith Kirkpatrick·May 2, 2024